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Contact us
ClosetLens is a small, independent team. Real humans read every email — no bots, no ticket maze.
For anything about the extension, your subscription, refunds, or your data, email us and we'll get back to you. Most emails are answered within 2 business days, usually sooner. Refund and account requests are handled Monday–Friday only.
- General & support support@closetlens.app
- Billing, cancellation & refunds Include the email you purchased with (and the Creem order ID, if you have it). See the Refund Policy for the 7-day window. support@closetlens.app
- Privacy & data requests Account deletion or data access/correction requests, per the Privacy Policy. support@closetlens.app
Before you write, the FAQ on the homepage covers the most common questions — safety, how the 3 free generations work, BYOK keys, cancellation, and refunds.